Desktop Administrator

REPORTS TO:             MANAGER, NETWORK OPERATIONS 

KEY JOB RESPONSIBILITIES: 

• Provide end-users with day-to-day support of all corporate software and hardware in accordance to Information Technology standards.
• Perform various Systems Architecture functions for both the desktop side and the network side.
• Perform system design functions to ensure the satisfactory creation of hardware and software standards.
• Perform system scripting/programming functions to develop any required deployment, logging and implementation tools.
• Assist Network Administrator with routine duties.  

MINIMUM REQUIREMENTS: 

• Community College Diploma in computer science.
• Microsoft Certified Systems Engineer (MCSE) Certification.
• 2 - 3 years experience in providing end user support.
• 1 - 2 years experience in supporting Windows 7 and Office 2010.
• 1 – 2 years experience in Enterprise Software Management and deployment.
• 1 – 2 years experience scripting/programming (e.g. VBScript, PowerShell).
• 1 – 2 years experience working with Windows Deployment methodology.
• Excellent communication skills – both written and oral.
• Bilingual in English and French would be an asset.
• Excellent Project documentation skills are mandatory.
• Skilled in PC hardware assembly and maintenance and proficient in resolving PC software and hardware issues as well as printer issues.
• Experience with a Help Desk system is an asset.